{"id":378,"date":"2013-05-18T13:35:04","date_gmt":"2013-05-18T13:35:04","guid":{"rendered":"http:\/\/conference.opensimulator.org\/2013\/?page_id=378"},"modified":"2015-10-09T06:00:30","modified_gmt":"2015-10-09T06:00:30","slug":"conference-faqs","status":"publish","type":"page","link":"http:\/\/conference.opensimulator.org\/2015\/about\/conference-faqs\/","title":{"rendered":"Conference FAQs"},"content":{"rendered":"

Technical Support FAQs<\/h3>
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I can\u2019t find my username or password! <\/span><\/span><\/span><\/p>

Lost Username<\/strong><\/p>\n

The email containing your avatar name was sent from the address opensimcc@gmail.com with the subject line \u201c[OpenSimulator Community Conference 2014] Your account\u201d. \u00a0<\/span><\/strong>Y<\/span>ou may need to check your spam filter if you did not see the message, or you can reset your account password using the Forgot Your Password<\/a> link.<\/p>\n

Lost Password<\/strong><\/p>\n

You can reset your account password using the Forgot Your Password<\/a> link.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

I can\u2019t hear, what should I do? <\/span><\/span><\/span><\/p>

1. \u00a0Make sure your headphones or computer speakers are plugged in and turned on\/up.<\/p>\n

2. Check the main audio control panel for your operating system to make sure your speaker\/headphone volume is up and that there is no mute symbol (red no entry sign) displayed.<\/p>\n

3. \u00a0In the viewer, ensure that Streaming Music & Media are enabled in the Edit > Preferences > Audio & Video\u00a0tab,\u00a0\u00a0and that the volume sliders for streaming music and media are turned up and that there is no mute symbol (red no entry sign) on the speaker icon next to those. \u00a0We also recommend checking the box to automatically play prim and parcel media!<\/strong><\/p>\n

4. \u00a0Make sure the Master Volume in your viewer is turned up. \u00a0On the Singularity\u00a0Viewer, the master volume slider is in the lower right hand corner above the \u201cMini-Map\u201d button.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

How do I move my camera? <\/span><\/span><\/span><\/p>

Mouse<\/b>: \u00a0Hold down the ALT+LEFT MOUSE BUTTON and move your mouse to move your camera.<\/p>\n

Keyboard:<\/strong>\u00a0 \u00a0Use \u00a0ALT+ARROW KEYS<\/p>\n

Touch Pad:<\/strong>\u00a0\u00a0Hold down ALT+LEFT MOUSE BUTTON \u00a0and use your touchpad to move the camera.<\/p>\n

On Screen Controls: \u00a0<\/strong>Go to View > Camera controls to enable the on-screen camera control interface. \u00a0(Bottom bar for Firestorm users.)<\/p>\n <\/div> <\/div> <\/div><\/section>\n

How do I turn off name tags? <\/span><\/span><\/span><\/p>

In the Singularity Viewer, go to Edit > Preferences > General tab > and use the pull down menu to Show Names: “Show temporarily” or “Never”.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

How do I change my draw distance (ie how far I can see)? <\/span><\/span><\/span><\/p>

In the Singularity Viewer, click the small up arrow in the bottom right corner of the screen (above Inventory button) and use the slider to increase or decrease your draw distance.<\/p>\n

You can also go to Edit > Preferences > Graphics > Custom > and change\u00a0the Draw Distance slider there.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

I am seeing the name UNKNOWN USER, how do I fix it? <\/span><\/span><\/span><\/p>

You need to clear your viewer cache and log out and back into the conference grid.<\/p>\n

To do this go to Edit > Preferences > Network > Clear Cache. \u00a0Then exit the viewer and log back in.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

I see myself as a cloud. What should I do? <\/span><\/span><\/span><\/p>

Solution 1:<\/strong>\u00a0First try a rebake (CTRL+ALT+R) several times. If that does not help, select Rebake from Advanced>>Character> Rebake Textures.<\/p>\n

Solution 2:<\/strong>\u00a0Try wearing different Shape\/Skin\/Hair\/Eyes<\/p>\n

Solution 3:<\/strong>\u00a0Pick up and use the Blank Avatar Kit that can be found\u00a0in the Shopping Center region.<\/p>\n

HyperGrid Users:<\/strong>\u00a0It is very important that you make sure your avatar has fully loaded on your home grid before making the hypergrid jump! If you do not wait for your avatar to fully load on your home grid, you may appear as a persistent cloud when you jump to the conference grid.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>\n

General Conference FAQs<\/h3>
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What is OpenSimulator? <\/span><\/span><\/span><\/p>

OpenSimulator\u00a0<\/a>is an open-source platform that supports the creation of collaborative, immersive, distributed and social 3D virtual environments over the Internet. Started in 2007 and developed by individuals and organizations large and small, it has become a versatile system with which anyone can experiment.\u00a0 OpenSimulator software is now the basis for many \u201cgrids\u201d of varying sizes and purposes.<\/p>\n

For more information, view the\u00a0OpenSimulator<\/a>\u00a0wiki.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Who is producing the conference? <\/span><\/span><\/span><\/p>

The OpenSimulator Community Conference 2015 is being organized in a joint effort between Core Developers of OpenSimulator\u00a0and\u00a0AvaCon<\/a>.<\/p>\n

AvaCon, Inc<\/a><\/strong>. is a 501(c)(3) non-profit organization dedicated to promoting the growth, enhancement, and development of the metaverse, virtual worlds, augmented reality, and 3D immersive and virtual spaces. We hold conventions and meetings to promote educational and scientific inquiry into these spaces, and to support organized fan activities, including performances, lectures, art, music, machinima, and much more. Our primary goal is to connect and support the diverse communities and practitioners involved in co-creating and using virtual worlds, and to educate the public and our constituents about the emerging ecosystem of technologies broadly known as the metaverse.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is the OSCC Grid HyperGrid enabled? <\/span><\/span><\/span><\/p>

Yes! \u00a0Conference participants have the option at registration to request a local account on the conference grid, or to attend via a HyperGrid account. \u00a0In addition, during the social hours, attendees will be able to move between the different grids using either the Hypergrid or by creating accounts in each of the participating grids. You can also use your conference account to HyperGrid to other destinations!<\/span><\/p>\n <\/div> <\/div> <\/div><\/section>\n

What are the conference hashtags? <\/span><\/span><\/span><\/p>

The\u00a0official name<\/strong>\u00a0of the conference is the \u201cOpenSimulator Community Conference 2015<\/strong>\u201c.<\/p>\n

The\u00a0official hashtags<\/strong>\u00a0of the conference are\u00a0#OSCC15<\/strong>\u00a0and\u00a0#OSCC<\/strong>.<\/p>\n

See the\u00a0Branding Guidelines<\/a>\u00a0page for more information.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":37,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/pages\/378"}],"collection":[{"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/comments?post=378"}],"version-history":[{"count":8,"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/pages\/378\/revisions"}],"predecessor-version":[{"id":2194,"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/pages\/378\/revisions\/2194"}],"up":[{"embeddable":true,"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/pages\/37"}],"wp:attachment":[{"href":"http:\/\/conference.opensimulator.org\/2015\/wp-json\/wp\/v2\/media?parent=378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}